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Immediate support

You do not have to handle this alone

Choose the situation that is closest to what you need.

Is someone in immediate danger?

Call 999 now. If you cannot speak, press 55 when prompted on a mobile.

Talk to someone now

Free, confidential listening support when things feel overwhelming.

National helpline

Samaritans

Contact cost: Free to call from UK landlines and mobiles. Yes — a listening service; nothing is passed on without your consent, except in rare safeguarding situations. 24/7

A trained volunteer listens, without judging you or telling you what to do. You don't have to be suicidal to call.

Text service

Shout

Contact cost: Free to text on most UK networks; a few others may charge, and some cannot text short codes at all — including Lyca, Spusu and EcoTalk (their own words) Yes 24/7

Text a trained volunteer for support with anything that's troubling you. It's a text conversation, not a call — useful if talking out loud isn't possible right now.

LGBTQIA+ support

Talk to somebody who understands LGBTQIA+ experiences.

National LGBTQIA+ helpline

Switchboard

Contact cost: Free to call from UK landlines and mobiles. Yes Open now

You'll speak to a trained LGBTQIA+ volunteer who listens without judgement and can point you to further support. Switchboard records conversations for training, quality and safeguarding; recordings are normally held for eight months, sometimes longer.

Trans & non-binary helpline

Mindline Trans+

Contact cost: 03 number — costs no more than an 01/02 call and uses inclusive minutes on the same basis; pay-as-you-go rates vary by provider. Yes Closed until 20:00 Friday

An emotional support helpline run by and for trans and non-binary people, and those questioning their gender identity.

Abuse, hate crime or unsafe housing

Specialist support when somebody has harmed, threatened or displaced you.

LGBTQIA+ specialist helpline

Galop

Contact cost: Free to call from UK landlines and mobiles. Yes Closed until 09:15 Monday

Galop supports LGBTQIA+ people aged 18+ experiencing hate crime, domestic abuse, or sexual violence. Staff understand LGBTQIA+ specific experiences of abuse.

Youth service

akt

Confidentiality not stated Closed until 10:00 Monday

akt supports LGBTQIA+ young people aged 16–25 facing or experiencing homelessness or a hostile home environment, with advice and safe housing options.